Privacy Policy
KPS Global® Privacy Policy
Last Updated: June 1, 2024
KPS Global LLC and our affiliates with whom you have a relationship (“KPSG”, “our”, “us”, or “we”) are committed to protecting the privacy of our users and customers (“you”, “your”) and to providing you with a secure online experience. This Privacy Policy (“Policy”) applies to Personal Information we collect on webpages accessible through the domain https://kpsglobal.com (collectively, the “Site”) as well as through our products, services, and web-based applications (collectively with the Site, the “Services”).
This Policy is designed to inform you about the types of Personal Information we gather, how we use the information, with whom we share it, and the choices you can make about our use of the information. This Policy also describes the security measures we take to safeguard the information and how you can contact us about our privacy practices. Please read the complete Policy below and contact us if you have any questions.
VISITORS TO THE SITE AND USERS OF OUR SERVICES ARE SUBJECT TO OUR DATA COLLECTION AND USAGE POLICES. WHEN YOU ACCESS OR USE OUR SITE AND WEB-BASED APPLICATIONS OR USE OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS POLICY, UNDERSTAND THE CONTENTS OF THIS POLICY, AND AGREE TO THE TERMS OF THIS POLICY. YOUR USE OF OUR SITE OR SERVICES AND ANY DISPUTE OVER PRIVACY IS SUBJECT TO THIS POLICY AND OUR TERMS OF USE.
This Policy does not apply to third-party websites accessible through our Site or other applications.
Follow one of the links below to jump to the listed section of this Policy:
- Information We Obtain and How We Use It.
- Sources of Personal Information We Collect,
- Disclosures of Personal Information.
- How Long We Keep Information.
- Your Rights and Choices.
- Data Transfers.
- How We Protect Personal Information.
- Links to Other Websites.
- Children’s Privacy.
- Updates to Our Privacy Policy.
- How to Contact Us.
- California Consumer Privacy Act.
Information We Obtain and How We Use It.
In order to provide you with the most efficient and enhanced personalized service and attention, and to accommodate certain requests, we request Personal Information about you in certain circumstances and also collect certain Personal and non-Personal Information automatically.
Personal Information We Obtain.
We may collect or have collected in the preceding 12 months the following categories of Personal Information. We may add to the categories of Personal Information we collect and the purpose(s) we collect and use it. In those cases, we will inform and update this section of the Policy.
- Identifiers – such as real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, or other similar identifiers.
- Other elements – such as name, signature, characteristics or description, address, telephone number, education, bank account number, credit card number, payment information.
- Characteristics of protected classifications under California or federal law – such as race, religion, and age.
- Commercial information – such as products and services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
- Education information – such as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. section 1232g, Sec. 1232g; 34 C.F.R. Part 99).
- Internet or other electronic network activity – such as browsing history, search history, a consumer’s interaction with an internet website, application, or advertisement.
- Biometric information – such as an individual’s physiological, biological, or behavioral characteristics used or is intended to be used singly or in combination with each other or with other identifying data, to establish individual identity.
- Geolocation data – such as location information while using one of our apps.
- Audio, electronic, visual, thermal, olfactory, or similar information – such as identifiable information obtained about you from voicemail messages, while speaking with our service representatives, including on the telephone, and captured by video cameras.
- Professional or employment-related information – such as information on job applications, information needed during onboarding for payroll and benefits, and information needed for evaluating performance.
- Consumer profile – such as inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, and behaviors.
- Sensitive Information. Sensitive information means a consumer’s Social Security, driver’s license, state identification card, or passport number; account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; precise geolocation; racial or ethnic origin, religious or philosophical beliefs, or union membership; the contents of a consumer’s mail, email, and text messages unless the business is the intended recipient of the communication; genetic data; the processing of biometric information for the purpose of uniquely identifying a consumer; personal information collected and analyzed concerning a consumer’s health; personal information collected and analyzed concerning a consumer’s sex life or sexual orientation; and information related to citizenship or immigration status.
Personal Information does not include certain categories of information such as publicly available information from government records and deidentified or aggregated consumer information.
Information We Obtain When You Purchase Products from Us.
As in any transaction, when you purchase products from us, your credit card company will necessarily receive all relevant information about the name of the vendor, item(s) purchased, date, total cost, and other information necessary to process the transaction. We will not otherwise provide any Personal Information to your credit card company without your permission. We and our technical and fulfillment agents, partners, and consultants follow carefully prescribed procedures to safeguard credit card data in connection with your transactions and adhere to certain legal requirements.
WE CURRENTLY USE APPTRIX (“APPTRIX”) TO HOST THE PARTS PAGE OF THE SITE (THE “PARTS STORE”). LOGICDATA (“LOGICDATA”) IS THE MAKER OF THE ISHOP SOFTWARE USED FOR THE PARTS STORE. LOGICDATA AND APPTRIX HAVE ACCESS TO AGGREGATED INFORMATION ABOUT CUSTOMERS OF THE PARTS STORE. LOGICDATA HAS ACCESS TO SUCH DATA TO PROVIDE TECH SUPPORT, INCLUDING WITHOUT LIMITATION TO ANALYZE PERFORMANCE AND MAKE IMPROVEMENTS.
We use the Wells Fargo Payment Gatewaysm service, which is a Wells Fargo Bank service powered by CyberSource Corporation, to process your online payment for products purchased from us. To learn about Wells Fargo’s privacy policy, please visit: https://www.wellsfargo.com/privacy-security. To learn about CyberSource Corporation and its privacy policy, please visit: https://www.cybersource.com/privacy/.
Information We Obtain by Automated Means.
As in any transaction, when you purchase products from us, your credit card company will necessarily receive all relevant information about the name of the vendor, item(s) purchased, date, total cost, and other information necessary to process the transaction. We will not otherwise provide any Personal Information to your credit card company without your permission. We and our technical and fulfillment agents, partners, and consultants follow carefully prescribed procedures to safeguard credit card data in connection with your transactions and adhere to certain legal requirements.
WE CURRENTLY USE AZURE TO HOST THE PARTS PAGE OF THE SITE (THE “PARTS STORE”). LOGICDATA (“LOGICDATA”) IS THE MAKER OF THE ISHOP SOFTWARE USED FOR THE PARTS STORE. LOGICDATA AND APPTRIX HAVE ACCESS TO AGGREGATED INFORMATION ABOUT CUSTOMERS OF THE PARTS STORE. LOGICDATA HAS ACCESS TO SUCH DATA TO PROVIDE TECH SUPPORT, INCLUDING WITHOUT LIMITATION TO ANALYZE PERFORMANCE AND MAKE IMPROVEMENTS.
We use the Wells Fargo Payment Gatewaysm service, which is a Wells Fargo Bank service powered by CyberSource Corporation, to process your online payment for products purchased from us. To learn about Wells Fargo’s privacy policy, please visit: https://www.wellsfargo.com/privacy-security. To learn about CyberSource Corporation and its privacy policy, please visit: https://www.cybersource.com/privacy/.
Certain Information and data may be automatically collected through the standard operation of our servers or through the use of first and third party cookies, non-cookie-based tokens, web server logs, tracking pixels, and web beacons, either by us or third party advertisers.
Cookies are small text files that websites send to your computer or other Internet-connected device to identify your browser uniquely or to store information or settings in your browser. These cookies are used to recognize repeat visitors, permit access to and use of the site, allow the site to track usage behavior and compile data that will allow content improvements, and for certain marketing and analytics purposes.
Your browser may tell you when you receive certain types of cookies and how to restrict or disable certain cookies. Please note that without cookies, you may not be able to use all of the features our Site offers and may not be able to purchase products that use a “shopping cart.” Please note that you can order any product by telephone by calling Customer Service at 1-800-633-3426.
Non-cookie-based tokens, or encoded URL-based identifiers that track e-mail click-thru activity or time-sensitive password reset keys, will work in scenarios where cookies are disabled or a session has not been initiated.
Our web servers may log information such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. The web server logs may also record information such as the address of the web page that referred you to our Site and the IP address of the device you use to connect to the Internet. The web server logs may also log information about your interaction with the Site, such as which pages you visit. To control which web servers collect information by automated means, we may place tags called “web beacons”―small files that link web pages to particular web servers and their cookies. We may also collect information from your browser, such as your browsing history, and use it in conjunction with data gathered from forms and e-mails to help us understand and respond to your needs.
We also use third-party web analytic services of Google Analytics on our Site. Google Analytics is a web analysis service provided by Google, Inc. The service providers who administer these services may use automated means, including cookies and web beacons, to help us analyze how users use our Site. The information collected by these automated means, including your IP address, is available to the service providers, which use the information to evaluate your use of our Site. To learn more about how Google Analytics collects and processes data, please visit https://www.google.com/policies/privacy/partners; this link may be updated by Google from time to time. Google Analytics offers a number of services, including Google Analytics Advertising (“GAA”). We use the following functions provided by GAA: Remarketing with Google Analytics, Google Display Network Impression Reporting, Google Analytics Demographics and Interest Reporting, AdWords, and DoubleClick Services. To learn how to opt out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout.
We also use the third-party web analytic services of MarketScale, which utilizes tools like Leads Portal and Hotjar. Leads Portal provides a reverse IP lookup service, which can determine the domain name associated with a certain IP address. The data provided to us by Leads Portal does not allow us to identify an individual person who visits the Site. We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site and Hotjar’s privacy policy, which can be found by following this link. You can opt out to the creation of a user profile, Hotjar’s storing of data about your usage of our Site, and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
We use information collected online through cookies, non-cookie-based tokens, web beacons, and other automated means for many purposes, such as customizing and enhancing our visitors’ experience on the Site, facilitating use of the Site, collecting statistics about your visits to the Site, and understanding how our visitors browse our Site. We also use the information to help diagnose technical and service problems, administer our Site, and identify visitors to our Site consistent with this Policy. We use clickstream data to determine how much time our visitors spend on the web pages of our Site, how our visitors navigate through our Site, and how we may enhance our Site to meet our visitors’ needs.
Purposes We Collect and Use Personal Information.
We collect and use your Personal Information for the following business or commercial purposes. We may change or add to the purposes we collect Personal Information. In that case, we will inform you and obtain your consent when required by law.
- To provide you with information, products, or Services you request from us.
- To fulfill or meet the reason for which the information is provided.
- To contact you and/or provide you with email alerts and other notices concerning our products, services, events, or news that may be of interest to you. For example, we may send you announcements, surveys, and newsletters using any communications preferences you have expressed. If at any time you no longer wish to receive such communications, you have the option of unsubscribing from our mailing list for that communication.
- To process payments and credit applications.
- To engage in marketing activities and advertising activities.
- To communicate with you in social media concerning our products and services.
- To ensure your information is accurate and to personalize our communications to you. For example, we may aggregate your personal information with data from various sources for purposes of keeping information up to date. If you connect your social media services or other accounts to our services, we may use this information to make your experiences with us more personal or disclose and use it as described elsewhere in this Policy.
- To carry out our obligations and enforce our rights including those arising from any contracts entered into with you including for billing, payment, and collections.
- To review, improve, and monitor our website, applications, online services, and overall consumer experience, including to provide customization to meet the specific needs.
- To provide customer service and engage in quality control activities concerning our products and services.
- For testing, research, analysis and product and service development. We may use data, including public feedback and surveys, to conduct research and for the development of the Site and the services, products, and information we provide.
- To respond to law enforcement requests and as required by applicable law, court order, governmental regulations, or other lawful processes.
- As described to you when collecting your personal information.
- To manage our recruiting efforts and employment and workforce relationships. These activities include, for example, sourcing and processing employment applications, onboarding employees and contingent workers, and carrying out a range of employments activities relating to the employment relationship, such as compensation, benefits, promotion, discipline, termination, and certain post termination activities.
- As necessary or appropriate to protect the rights, property, security, and safety of us, our employees, our consumers, our information systems, and the public.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
Sources of Personal Information We Collect.
- You. We collect Personal Information that you volunteer to us when you make purchases or fill in information on forms or send us an e-mail to request information about products, support, or training or otherwise interact with us. We may also collect information when you attend an event or program we sponsor. We collect information when you are an applicant for employment with us and employed by us.
- Related Entities and Affiliates. We may collect Personal Information about you from our related parties and affiliates, including joint ventures.
- Social media and related services. We may collect information about you from third parties such as from your employer or through your social media services consistent with your settings on such services.
- Service providers and contractors. When you obtain products and services from us or use our website, we may collect your Personal Information from service providers and contractors who collected information about you that is needed to provide those products, services, or marketing support.
- News outlets, surveys, and certain third parties. We may collect Personal Information about you from third parties such as from your employer, sales representatives or other third-party sources that are lawfully entitled to share your data with us. In the course of performing our services or marketing activities we, or third parties on our behalf, may conduct research and other activities resulting in the collection of Personal Information about you.
- Information Collected Automatically. As you navigate through and interact with our Site, We or third parties on our behalf collect information through certain online tracking tools, such as browser cookies, flash cookies, and web beacons.
"Do Not Track" Signals.
You should be aware that some websites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. Your browser may allow you to transmit a Do Not Track (“DNT”) signal to websites and online services you visit. Like many other websites and online services, our Site does not currently process or respond to DNT signals from your browser or other mechanisms that enable choice. Personal information about our visitors’ online activities over time and across third-party websites may be collected by us, our affiliates, and our service providers.
Embedded Content.
The Site contains embedded third-party content from other sources (e.g., videos, images, articles). Embedded content may place third party cookies on your device that monitor your interaction with the embedded content, for marketing purposes or to enhance your user experience. We have no direct control over the information these cookies collect. You should visit the website privacy policy for the third parties that provide this content.
Social Media Widgets.
Our Site includes social media functions, such as the Facebook, Twitter, YouTube, LinkedIn, and Instagram widgets. These widgets may collect information about which pages visitors visit on our Site and the IP address of the device visitors use to connect to the Internet. The widgets may also set a cookie to ensure the features are functioning properly. Social media functions and widgets are hosted by either a third party or directly on the Site. Your interactions with the social media functions and widgets located on the Site are governed by the privacy policies of the companies that provide them. If you use any of the social media functions or widgets on our Site, we strongly suggest you review the privacy policies of the companies that provide those functions and features.
LinkedIn Members.
For our Site visitors who are LinkedIn members and who visit our Site from LinkedIn, our Site may use tracking pixels―transparent graphic images placed on webpages. These tracking pixels, in combination with cookies, collect information contained within your LinkedIn profile as well as your access of and interaction with the web pages that contain the pixels. We may work with LinkedIn to provide Sponsored Updates and advertisements about our Services on your LinkedIn News feed. To learn how to opt out of Sponsored InMail messages, navigate to “Settings & Privacy” in your LinkedIn account, select the “Communications” tab, and then select “No” under “Allow LinkedIn partners to show you Sponsored InMail.”
Disclosures of Personal Information.
We may disclose your Personal Information to:
- Services providers, contractors and third parties who help us provide the products and services such as shipping, payment processing, marketing and advertising, email, text and other communications, applications, sales, business and inventory support, photography, and website, software, platform, cloud, data storage and other technical services. We might also authorize these parties to disclose Personal Information on our behalf for these purposes.
- Business partners for purposes of collaborating on providing services or credit to you, or to invite you to an event we are organizing. These business partners should also have their own privacy statements that set out the manner in which they will collect, use, and disclose Personal Information. Where applicable, we encourage you to review each such business partner’s privacy statement before signing on with them.
- Professional advisors (e.g., accountants, auditors, attorneys, etc.)
- Other individuals as necessary to: (1) comply with federal, state, or local laws; (2) comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities; (3) cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believe may violate federal, state, or local laws; or (4) conduct an investigation or to establish, exercise or defend a legal claim.
Lastly, we may transfer to a third party Personal Information as part of a merger, acquisition, bankruptcy, or other transaction in which the third party assumes control or acquires of all or part of the assets of our business.
Of the categories of Personal Information listed above, we may disclose or have disclosed during the past 12 months, we disclosed the following:
| Categories of Personal Information Disclosed | Categories of Third Parties to Whom Disclosed |
|---|---|
| Identifiers and other elements |
|
| Characteristics of protected classifications under California or federal law |
|
| Commercial information |
|
| Education, Professional or employment-related information |
|
| Internet or other electronic network activity |
|
| Biometric information |
|
| Geolocation data |
|
| Audio, electronic, visual, thermal, olfactory, or similar information |
|
| Sensitive personal information |
|
| Consumer profile |
|
How Long We Keep Information.
The length of time we keep the Personal Information we collect depends on the purpose for which we collected it. In all cases, we keep this information for as long as is necessary to fulfil the purpose for which we collected it. We may retain your Personal Information for longer if it is necessary to comply with our legal obligations or reporting obligations, (e.g., resolve disputes, collect fees, etc.) or as permitted or required by applicable law. We may also retain your Personal Information in a deidentified or aggregated form so that it can no longer be associated with you.
To determine the appropriate retention period for your Personal Information, we consider various factors such as: the amount, nature, and sensitivity of your information; the potential risk of unauthorized access, use or disclosure; the purposes for which we process your Personal Information; and applicable legal requirements.
Your Rights and Choices.
We offer you certain choices about how we communicate with you and what information we obtain from you. As required by applicable law, you may withdraw consent you previously provided to us. We will apply your preferences going forward. You may exercise these choices by advising us of your preference by e-mail or by contacting us as specified in the “How to Contact Us” section below.
Subject to applicable law, you may also have the right to request access to and receive information about the Personal Information we maintain about you, update and correct inaccuracies in your Personal Information, and have the information blocked or deleted, as appropriate. The right to access Personal Information may be limited in some circumstances by local law requirements. You may contact us by e-mail or as described in the “How to Contact Us” section below to update your preferences, ask us to remove your information from our mailing lists, or submit other requests.
Data Transfers.
We may transfer the Personal Information we collect about you to recipients in countries other than the country in which the Personal Information was collected. Those countries may not have the same data protection laws as the country in which you initially provided the information.
Our Site and the servers that make this Site available worldwide are generally located in the United States. The Internet laws in the United States govern all matters relating to this Site. Any information you provide in subscribing to our Site or registering or ordering at our Site will be transferred to the United States. By visiting our Site and submitting information, you authorize this transfer, processing, and use.
How We Protect Personal Information.
We incorporate reasonable and appropriate administrative, physical and technical measures designed to protect the security of Personal Information we collect from you including limiting access to Personal Information to those KPSG employees or agents with a specific need to access or retrieve this information. We store data on multiple service systems in controlled environments. To maintain security, we conduct internal reviews of our security measures on a regular basis. However, no system for safeguarding personal or other information is 100% secure and we cannot fully eliminate security risks associated with Personal Information.
In addition, while we use reasonable measures to protect our Site and your information, the Internet is not 100% secure and we encourage you to use caution when using the Internet.
Links to Other Websites.
The Site may provide link to other websites that are neither under our control nor maintained by us. Such links do not constitute an endorsement by us of those other websites, the content displayed therein, or the persons or entities associated therewith. You acknowledge that we are providing these links to you only as a convenience, and you agree that we are not responsible for the content or the privacy practices of those websites. Your use of these other linked websites is subject to the respective terms of use and privacy policies located on the linked websites.
Children’s Privacy.
None of the information on the Site is intended for the use of children under thirteen (13) years of age, and KPSG does not knowingly register any person or accept information from any person under sixteen (16) years of age.
Updates to Our Privacy Policy.
We will occasionally update this Policy as necessary to protect our users and to comply with a changing environment. We recommend that you check the Policy when you visit our Site to be sure that you are aware of and understand our current privacy policy. If we make material changes to this Policy, or in how we use or collect your Personal Information, we will prominently post such changes prior to implementing the change. We will not make any retroactive material changes in how we handle previously collected Personal Information unless you allow us to do so, or unless we are legally required to do so, and in such a case we will e-mail registered Site visitors information about material changes to this Policy.
Applicable Law.
This Policy is governed by the laws of the State of Texas, without regard to its conflict of laws principles. Jurisdiction for any claims arising under or out of this Policy shall lie exclusively with the state and federal courts within Texas. If any provision of this Policy is found to be invalid by a court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Policy, which shall remain in full force and effect.
How to Contact Us.
If you have any questions about this Privacy Policy or would like to update information, we have about you or your preferences, please contact us by one of the methods below. Please include the URL of the Site involved in your request.
E-mail us at: [email protected] Write to us at:KPS Global®
4201 North Beach Street
Fort Worth, TX 76137
Attention: Scott Mottern
NOTICE TO RESIDENTS OF CALIFORNIA
This section supplements and amends the information contained in the Policy with respect to California residents. The other provisions of the Policy continue to apply, except as modified in this California section.
Shine the Light.
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by certain members of the Company to third parties for the third parties’ direct marketing purposes. Requests may be made one time per calendar year. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we disclosed customer information for the immediately prior calendar year (e.g., requests made in 2022 will receive information regarding 2021 sharing activities). You may submit your request using the contact information in this Policy.
California Consumer Privacy Act.
The following provisions describe our policies and practices regarding the collection, use, and disclosure of Personal Information including information we obtain when you access or use the Site, or through other channels (e.g., phone and email conversations, when you visit our locations or attend our events, or through our authorized services providers), in accordance with the California Consumer Privacy Act, as amended (“CCPA”).
Any terms defined in the CCPA have the same meaning when utilized in this California Consumer Privacy Act section. The other provisions of the Policy continue to apply except as modified herein.
Please read this section carefully before using the Site or otherwise submitting information to us. By accessing or visiting the Site, or submitting Personal Information to us, you indicate your understanding that the collection, use, and sharing of your information is subject to the terms of this section and our Terms of Use. Except as otherwise noted, any capitalized terms not defined in this section have the meaning set forth in the Policy and Terms of Use.
Selling or Sharing Personal Information.
Under the CCPA, “selling” means an exchange of Personal Information for monetary or other valuable consideration. “Sharing” means making available a consumer’s Personal Information to a third party for cross-context behavior advertising, whether or not for monetary or other valuable consideration.
We do not sell or share your Personal Information as those terms are defined in the CCPA.
We do not have actual knowledge that we have sold or shared the Personal Information of minors under the age of 16.
Sensitive Personal Information.
Under the CCPA, “selling” means an exchange of Personal Information for monetary or other valuable consideration. “Sharing” means making available a consumer’s Personal Information to a third party for cross-context behavior advertising, whether or not for monetary or other valuable consideration.
We do not sell or share your Personal Information as those terms are defined in the CCPA.
We do not have actual knowledge that we have sold or shared the Personal Information of minors under the age of 16.
Consumer Rights.
California residents have the following rights with respect to the Personal Information we collect about them subject to certain limitations.
Right to Know About Personal Information Collected or Disclosed. We describe in this Policy our current practices as they relate to how we collect, use and disclose Personal Information. As a California resident, you have the right to request that we disclose additional information as it relates to our data collection activities during the preceding 12 months. To the extent applicable, you have the right to know:
- the categories of Personal Information we have collected about you
- the categories of sources from which we collected the Personal Information
- the business or commercial purpose for collecting, selling, or sharing Personal Information, if applicable
- the categories of Personal Information we sold or disclosed for a business purpose
- the categories of third parties to whom we sold or disclosed Personal Information
- the specific pieces of Personal Information we have collected about you
Upon receipt of a verifiable consumer request and as required by the CCPA, we will provide a response to your requests. Any disclosures we provide will only cover the 12-month period preceding the receipt of your verifiable consumer request. With respect to Personal Information collected on and after January 1, 2022, and to the extent expressly required by applicable regulation, you may request that such disclosures cover a period beyond the 12 months referenced above, provided doing so would not require a disproportionate effort by us.
Right to Delete. You have the right to request that we delete Personal Information we collected or maintain about you, subject to certain exceptions. Upon receipt of a verifiable request, we will delete and direct any service providers, contractors and third parties to whom we disclosed your personal information, to delete your Personal Information.
We are not required to comply with deletion requests if we, or our service providers, contractors, or third parties need the subject information in order to:
- Complete the transaction for which the Personal Information was collected, provide a good or service requested by you, or reasonably anticipated by you within the context of our ongoing business relationship with you, or otherwise perform a contract between the Company and you.
- Help to ensure security and integrity to the extent the use of the consumer’s PI is reasonably necessary and proportionate for those purposes.
- Debug to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.
- Engage in public or peer-reviewed scientific, historical, or statistical research that confirms or adheres to all other applicable ethics and privacy laws, when the Company’s deletion of the information is likely to render impossible or seriously impair the ability to complete such research, if you have provided informed consent.
- Comply with a legal obligation.
- Otherwise use your Personal Information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Upon receipt of a verifiable consumer request and as required by the CCPA, we will provide a response to your requests. Any disclosures we provide will only cover the 12-month period preceding the receipt of your verifiable consumer request. With respect to Personal Information collected on and after January 1, 2022, and to the extent expressly required by applicable regulation, you may request that such disclosures cover a period beyond the 12 months referenced above, provided doing so would not require a disproportionate effort by us.
Right to Request Correction. You have the right, subject to certain limitations, to request that we correct any inaccurate Personal Information we maintain about you. Upon receipt of a verifiable consumer request, and as required by the CCPA, we will take appropriate steps to respond to your request.
Right to Non-Discrimination for the Exercise of Privacy Rights. We will not discriminate against you for exercising any of your rights under the CCPA. This includes but is not limited to: (A) denying you goods or services; (B) charging you different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; (C) providing you with a different level or quality of goods or services; or (D) suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services. Employees, applicants, and independent contractors have the right not to be retaliated against for exercising any of their rights under the CCPA.
Submitting Consumer Rights Requests
- the consumer who is the subject of the request,
- a consumer on behalf of the consumer’s minor child, or
- the authorized agent of the consumer.
To verify your identity, we may ask you to verify Personal Information we already have on file for you. If we cannot verify your identity from the information we have on file, we may request additional information which we will only use to verify your identity, and for security or fraud-prevention purposes. Making a verifiable consumer request does not require you to create an account with us. Additionally, you will need to describe your request with sufficient detail to allow us to review, understand, assess, and respond.
Authorized Agents. You may authorize a natural person or a business (the Agent) to submit a Request to Know, Correct, Delete, Opt Out of the Sale/Sharing of Personal Information, or Limit Use of Sensitive Personal Information on your behalf. The Agent must provide signed permission to submit the request, and you must either (i) verify your own identity with the business or (ii) directly confirm with us that you provide permission to the Agent. These steps are not required when you have provided the authorized agent with power of attorney pursuant to Probate Code sections 4000 to 4465. We reserve the right to deny requests from persons or businesses claiming to be authorized agents that do not submit sufficient proof of their authorization.
Our response. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
We reserve the right to charge a fee to process or respond to your request if it is excessive, repetitive, or manifestly unfounded. If we determine that a request warrants a fee, we will attempt to notify you as to why we made that decision and provide a cost estimate before completing your request. We will endeavor to respond to a verifiable consumer request within forty-five (45) calendar days of receipt, but we may require an extension of up to forty-five (45) additional calendar days to respond and we will notify you of the need for the extension.
Contact Us
E-mail us at: [email protected]
Write to us at:
KPS Global®
4201 North Beach Street
Fort Worth, TX 76137
Attention: Scott Mottern
