The cold chain is critical for those who serve or sell refrigerated or frozen items, particularly when you’re in the ice cream business. Parlor owners must be able to store gallons of product at continuously controlled temperatures; thus, unwanted temperature changes can be detrimental to quality, safety, and the bottom line, making professional, reliable freezers a necessary component for creameries.
When Mark Seher opened his ice cream parlor, Melt Ice Creams, he did his research. He began by asking fellow industry peers who they used and personally visited locations to investigate their walk-in coolers and freezers. He followed up with online research and in-depth assessments of customer reviews. He interviewed several different manufacturers to compare technologies and manufacturing processes. But the one company name that surfaced time and time again as the most trusted, highest quality manufacturer of walk-ins was KPS Global®. KPSG’s staff was vaunted as the most responsive alongside extremely short lead times and competitive prices, KPS Global was an easy decision.
Check out this video to see MELT’s own Mark Seher describe the various factors that played into his decision to choose KPSG for his centralized kitchen.